You are to handle data analytics and able to identify potential process improvements/automation.
You work closely with key teams within the Bank throughout the supplier on-boarding / contractual renewal processes to ensure suppliers are on-boarded efficiently and within agreed Service Level Agreements (SLA)
You create standard supplier contracts and renewal documentation with limited complexity.
You oversee the implementation of new suppliers/contract renewals from start to finish.
You participate in discussions with stakeholders on the on-boarding status, and repapering status and/or answer questions about contract documentation with guidance and support from the bank’s respective specialists for customized/negotiated contracts.
You handle complaints competently, including necessary escalations of incidents.
You are to review databases and highlight any discrepancies in a quick and effective manner.
You have an affinity for ESG key topics and experience with ESG market’s relevant contractual language.
You are to manage workflows within a team, identify issues, propose solutions, and ensure timely execution of deliverables
Qualification & Experience
Master’s degree
Minimum of two (2) years of experience handling legal documentation and customer service
Minimum of ten (10) years of project management experience
Working knowledge of MS Office applications and extensive knowledge in Salesforce
Flexibility and ability to prioritize and ensure delivery of work productss of the highest quality under tight deadlines.