Legal Operations Specialist

Job Description:

Responsibilities

• As part of the Global Litigation and Investigations Team within the General Counsel’s Organization of Amex, the Legal Operations Specialist will provide dedicated support for the processing of third-party legal orders. Duties may include any of the following:
• Open legal matters in case management system and route to correct workstream
• Assess the validity of the legal request in accordance with Amex procedures
• Prepare correspondence to an issuer of a legal request
• Evaluate legal requests, research customer accounts, and identify documents responsive to legal requests
• Retrieve documents and/or prepare responses to legal orders in accordance with applicable laws and Amex procedures
• Support all aspects of the work performed by our team related to our legal order processing functions and any process improvements
• Comply in all aspects with US and other applicable country laws and Amex procedures

Qualification & Experience

• Preferred Qualifications
• Graduates in law or related subjects
• 0-2 years of experience in an operations team/ in-house legal department or private law firm
• Articulate and fluent verbal and written English
• Sense of urgency, ability to discern critical matters and to meet deadlines
• Strong computer skills with proficiency in MS Office Suite
• Able to work independently and as a team player
• Strong written and oral communication skills
• Meticulous with attention to detail, able to analyze and problem solve
• Able to quickly train on, navigate, and extract information from a variety of databases and information platforms
• Able to work productively in a fast-paced environment with shifting priorities
• Excellent organization and time management skills
• Able to maintain confidentiality of sensitive information