Outsourcing Risk Manager, Account Compliance

Job Description:

Responsibilities

• Lead First Line Risk Management for Amazon's outsourcing arrangements between internal Amazon entities and external vendors, establishing strategic partnerships with Second Line departments to ensure robust risk governance and regulatory compliance.
• Own and execute annual risk assessments for services between Amazon entities and external vendors, including comprehensive information gathering with partner teams, developing detailed risk assessments, and securing final approvals from Risk, Compliance, Legal, and Information Security stakeholders within established timelines.
• Partner strategically with Legal and Transfer Pricing, to maintain existing intragroup contracts to ensure service scope, KPIs, and terms remain aligned with evolving business requirements and regulatory obligations.
• Collaborate with partner teams to proactively identify risks, establish effective mitigation controls with clear delivery timelines, and define KPIs to track and measure performance against contractual obligations.
• Create and maintain robust documentation serving as an audit trail for Amazon Payments Compliance functions, insisting on the highest standards and embedding an 'audit-ready' mentaility.
• Collaborate with Business Intelligence Engineers and Analysts to design, build, and automate reporting mechanisms, while establishing escalation protocols for KPIs that breach contractual obligations, ensuring timely remediation and stakeholder visibility.
• Enable business expansion by partnering with Business Expansion, Risk, and Compliance teams to establish compliant intragroup outsourcing structures for new legal entity launches and manage vendor onboarding processes in accordance with regulatory requirements, including preparation of regulatory notifications and submissions where required.
• Drive continuous improvement by identifying and executing opportunities to enhance operational efficiency through standardization and automation, working cross-functionally across Compliance, Operations, Risk, and Analytics teams to prioritize and deliver measurable improvements.
• Champion a culture of compliance by proactively engaging with on-site partner teams, driving higher quality inputs, reinforcing compliance concepts, and fostering a risk-aware environment across all outsourcing activities.

Qualification & Experience

• Bachelor's degree or equivalent
• Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent
• Experience in confidential environments
• Preferred Qualifications
• Professional auditing qualification, or similar risk or compliance credentials
• Experience in program requirements definition, together with data and metrics leveraging to drive improvements