Senior Executive- Investor Service Cell

Job Description:

Responsibilities

• To implement and monitor the companys arbitration and investor grievance policies and procedures to assure that there are adequate controls to protect the companys interests and interest of investors
• Follow TAT for each correspondence within and outside NCDEX and maintain proper records(electronic and physical) of documents
• Facilitate Conciliation and arbitration proceedings as per the turnaround time prescribed by SEBI
• To work with and assist the SEBI in drafting of any processes or governing commodity markets.
• Daily updating of IG, Conciliation arbitration and case status report and MIS
• Maintain records of ODR Institution, Conciliation members details and arbitrators details and details of ISCs
• Handling Defaulter member Proceedings and Claims
• To Conduct Investor Awareness Programme (IAP) work of entire India though SMARTS and RISA 

Qualification & Experience 

• LLB / MBA or similar degree from a reputed University / Institute
• Previous Experience  0 to 4 years of total experience with relevant 2 years of experience in Investor Grievance / Customer Service Department
• Functional Competencies requiredhttps://ncdex.com/admin/senior_managershttps://ncdex.com/admin/senior_managers
• Drafting letters and other documents
• Knowledge and understanding of Exchange ecosystem and operations
• Understanding and interpreting provisions of law in the area of the work related to the Department
• Awareness of the developments in the area of arbitration laws and bye laws, rules and regulations