Senior Legal Operations Analyst

Job Description:

Responsibilities

• System Administration for all Legal applications (installation, accesses, and training)
• Managing and tracking system integrations.
• Application reporting including user metrics.
• Managing application upgrades, data loads, maintenance, and testing.
• Running scripts, scheduling tasks and monitoring jobs for applications.
• Updating workflows in various legal applications.
• Updating clause and template libraries for contract management application.
• Updating privacy system templates.
• Application data auditing to ensure data integrity.
• Resolve issues, identify patterns, and recommend enhancements
• Escalation to other individuals on Legal Ops team or IT when needed

Qualification & Experience      

• Years of experience: 4-6 in System or Application Administration or equivalent.
• Strong experience working with legal applications such as matter management, e-billing, and/or document management.
• Strong knowledge and 2-3 years of experience working in Legal Operations is a plus.
• Must have prior experience supporting and / or administrating applications (legal applications is a plus).
• Must be an experienced problem solver with strong analytical skills.
• Must have a strong application and workflow logic understanding.
• Must be a flexible team player with the ability to work independently.
• Must be a collaborative team player with a demonstrated ability to work cross-functionally
• Must have excellent written and oral communication skills; ability to understand complex business analysis and specifications and communicate complex ideas clearly
• Proven relationship builder with good interpersonal skills.
• Ability to learn quickly and take leadership of project tasks.
• Strong planning and organization skills.
• Strong attention to detail.
• Strong skills in requirements gathering for application enhancements.
• Ability to effectively prioritize and juggle multiple concurrent priorities.
• Strong capabilities in the usage of Microsoft Office 365 tools:
• Excel (reporting, pivot tables, arrays)
• Power-BI (building reports and metrics dashboards for leadership)
• Outlook, Teams (communication, collaboration)
• Word (documentation)
• SharePoint (create / design, manage security, collaborate, integrate charts and tables)
• Understanding of IT Architecture, Databases, and Applications.
• Knowledge of PowerShell, Power-BI, Scripting and Automation tools is a plus.
• Experience with Legal Operations processes is a plus.
• Proficiency in document management systems and legal enterprise software is a plus.
• Experience in the contract field, contracts administration, or contract management is a plus
• Experience with legal analytics and legal terminology is a plus
• Experience in website design is a plus.